BENEFITS

Benefits-eligible partners (employees working 20 or more hours a week) can get a wide range of perks, benefits and assistance.

One of the amazing benefits is the Starbucks College Achievement Program (SCAP):

In a first of its kind collaboration with Arizona State University, were offering all part- and full-time benefits eligible U.S. partners full tuition coverage to earn a bachelors degree. Partners receive support from a dedicated team of coaches and advisors, 24/7 tutoring on a variety of subjects, and a choice of more than 70 undergraduate degrees through ASU's research driven and top-ranked program, delivered online.

The Starbucks College Achievement Plan is just one way were committed to the success of our partners. From growing as a person, as a partner, in your career and in your community the opportunity is here for you to shape and make your own.

JOB DESCRIPTION:
BARISTA

Responsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  • Maintains regular and punctual attendance

Job will be at your nearest Starbucks location

SKILLS

  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

QUALIFICATIONS

No previous experience required.

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
  • Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink
  • Prepare food and beverage
    Associated topics:
    cajera, cashier, client, courtesy, deliver, delivering, retail customer service, sales associate, sales consultant, service associate

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